E-cigarette Product Warranty & Safety Information

Warranty


The batteries and tanks contained in each kit have a 28-day parts warranty. The chargers have a 12-month warranty, which covers the component parts; this does not cover damaged wiring or improper use. Atomizers are sold as a single use disposable item and is covered by our DOA (dead on arrival) warranty. This means, that from date of receipt the buyer has 48 hours to ensure the goods are in good working order and report any faults.


If any parts are found to be faulty within this time please contact our Customer Service team and we will arrange for a replacement. We may require the goods to be returned for further investigation.